Best response to negative feedback

The Management Tip of the Day via  Article

The Best Response to Negative Feedback Is a Simple One

“Many of us get defensive in response to negative feedback. We play the victim, sink into denial, or blame our circumstances — but these behaviors let our egos get in the way of important learning. Here’s a better way to respond, no matter what the feedback is or who’s giving it: ‘I really appreciate you taking the time and the effort to tell me. Thank you.’ This response may seem simple (and it is), but it shows people you’re open to hearing what they have to say. As a result, they will be far more likely to speak directly to you when they have an issue, as opposed to going to your boss behind your back. That means you’ll have the chance to respond and improve the situation before it gets any worse. The added benefit? This response dramatically increases your ability to listen. When you stop defending against feedback externally, you stop defending against it internally, too.

Adapted from ‘13 Ways We Justify, Rationalize, or Ignore Negative Feedback,’ by Peter Bregman”

One Response to Best response to negative feedback

  1. privacidade no casamento

    Best response to negative feedback | Management Briefs

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: