By Stacey Hanke via flipboard.com Article
Research Shows Doing This One Easy Thing Is the Best Way to Get People to Trust You
“We sprint through our day, shooting off email after email, running from meeting to meeting and posting messages via social media, hoping all of these messages stick and influence action. While living in a world of noise where we receive messages 24/7, it is easy to overlook the importance of connecting, engaging and building trust with our listeners to be influential Monday to Monday.
It is impossible to influence others to take action without building trust. Your listeners need to be certain that you truly care about what is important to them before they will follow your lead. This is accomplished through eye connection.
Eye connection goes beyond eye contact. Instead, look at an individual’s eyes and focus 100 percent on that person for a full sentence. When speaking in a group — even to a large audience — you continue eye connection by looking at one individual’s eyes for a full sentence before moving on to the next person for a full sentence. You only speak when you see eyes. No eyes, no talk. (Now, that’s tweetable!)
Every time you look away from your listener, pause. If you continue to talk when you look away, you disconnect with your listeners. When you spend most of your time not looking at your listeners, you cannot read them. This prevents you from adapting your message to their needs. Once you try eye connection, you will understand the huge difference between scanning and connecting for a full sentence.
Eye connection is the primary delivery skill that builds trust. Scanning your listeners or looking away mid-sentence creates the perception that you are untrustworthy. …
Maintaining eye connection signals to listeners that you are 100 percent focused on them and their needs. No matter how busy you are, the reputation you have built communicates to others that you care and are interested in their needs. When you are focused with your eyes, you are focused in your thoughts.
Eye connection is the only delivery skill that conveys trust and believability, research has found. Without this influence skill, you increase the risk of not creating or maintaining a relationship with your listeners. If they do not trust you as a partner, leader or motivator, they will never be influenced to take action based on your message.”