Be a great boss

By David Sturt via hbr.org   Article

The Easiest Thing You Can Do to Be a Great Boss

“Most leaders receive surprisingly little development before assuming their first supervisory roles. In fact, many get no leadership training at all until they’ve been in the executive ranks for nearly a decade—reaching, on average, age 42.

But whether you’ve had formal training or not, there’s one simple action that can dramatically increase any manager’s success in gaining the support and engagement of subordinates: recognize great work. That means calling out excellent accomplishments by your employees right away—and doing so in consistent and regular increments from the start.

We know from our own research that a handwritten note trumps an e-mail. Public recognition in a meeting or peer group makes people feel even more appreciated. And an award presented in a public setting is most effective in conveying a sense of a good job properly acknowledged. …

A 2014 study surveyed 2,415 employees in 10 countries and 7 languages. The data from it suggests a strong correlation between loyalty and acknowledgment. Among the 512 U.S. employees who say their company has strong recognition practices, 87% feel a strong relationship with their direct manager. That number dips to 51% among those who reported a lack of such practices at their companies. Recognition’s frequency also plays a role. For those who say they receive some form of appreciation more than once a month, 82% describe a strong bond with their bosses. When that occurrence drops to less than once a month, only 63% feel those strong ties. …

 

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