Never say “Good luck”

By Travis Bradberry via entrepreneur.com   Article

9 Phrases Smart People Never Use In Conversation

1. ‘You look tired.’ Tired people are incredibly unappealing—they have droopy eyes and messy hair, they have trouble concentrating, and they’re as grouchy as they come. …

Instead say: ‘Is everything okay?’ … will see you as concerned instead of rude.

2. ‘Wow, you’ve lost a ton of weight!’ … Telling someone that she has lost a lot of weight suggests that she used to look fat or unattractive.

Instead say: ‘You look fantastic.’ …

3. ‘You were too good for her anyway.’ When someone severs ties with a relationship of any type, personal or professional, this comment implies he has bad taste and made a poor choice in the first place.

Instead say: “Her loss!” …

4. ‘You always…’ or ‘You never…’ No one always or never does anything. …

Instead say: Simply point out what the other person did that’s a problem for you. Stick to the facts. …

5. ‘You look great for your age.’ Using “for your” as a qualifier always comes across as condescending and rude. …

Instead say: “You look great.” …

6. ‘As I said before…’ … This phrase makes it sound as if you’re insulted at having to repeat yourself, which is hard on the recipient (someone who is genuinely interested in hearing your perspective). …

Instead say: When you say it again, see what you can do to convey the message in a clearer and more interesting manner. …

7. ‘Good luck.’ … this phrase implies that they need luck to succeed.

Instead say: ‘I know you have what it takes.’ …

8. ‘It’s up to you.’ or ‘Whatever you want.’ While you may be indifferent to the question, your opinion is important to the person asking (or else he wouldn’t have asked you in the first place).Instead say: ‘I don’t have a strong opinion either way, but a couple things to consider are…’ …

9. ‘Well at least I’ve never ___.’ This phrase is an aggressive way to shift attention away from your mistake by pointing out an old, likely irrelevant mistake the other person made (and one you should have forgiven her for by now).

Instead say: ‘I’m sorry.’ …”

 

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