Two words

By Dan Rockwell via leadershipfreak.wordpress.com   Article

10 Ways to Say the Right Thing Every Time

“It only takes two words to be a person of influence.

Two words that deflate:

  1. You’re screwed.
  2. Who cares?
  3. You lose.
  4. Big deal.

Two words that move the agenda forward:

  1. Why wait?
  2. What’s next?
  3. What else?
  4. Do it.

Two words when things go wrong:

  1. It happens.
  2. Forgive me.
  3. Let go.
  4. Don’t quit.
  5. I understand.
  6. Move on.
  7. I’m listening.

Two words when things go right:

  1. Thank you.
  2. Great job.
  3. Love it.

Two words that challenge:

  1. Reach higher.
  2. Try again.
  3. Go large.
  4. Think again.”
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