10 Secrets

By  via http://www.inc.com/   Article

10 Secrets to Influencing Absolutely Anyone

1. Spend lots of time listening. …

2. Ask lots of questions. …

3. Make a human-to-human connection.

… Maybe they have children the same age as yours, or they live somewhere you’ve vacationed, or you share the same hobby. …

4. Let your own guard down.

decide what you feel comfortable having other people know, and then give them a few details. …

5. Never miss a chance to say thank you. …

6. Never miss a chance to give praise. …

7. Never miss a chance to apologize.

If you hate apologizing, get over it. An apology is one of the most powerful tools you have for winning people to your side. …

8. Strive to give people what they want. …

9. Let people save face. …

10. Pick up the phone. …”

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