When it Comes to Leadership Everything Communicates
“Leaders are constantly being observed and watched. All they say and all they do is constantly being analysed and interpreted. Everything a leader says and every action a leader takes is amplified, assessed and examined. So how do leaders ensure they send the right messages? What can leaders do to improve the effectiveness of their communication? …
- 55% of the meaning in communicating attitudes and feelings is in the facial expression.
- 38% of the meaning in communication of attitudes and feelings is in the way that words are said.
- 7% of the meaning in communication of attitudes and feelings is in the words that are spoken.”