Fight Like You’re Right, Listen Like You’re Wrong and Other Keys to Great Management
“A psychology study at UC Berkeley broke students into groups of three, with one person chosen to be the leader of a project. At some point, the researchers would bring in a plate of four cookies.
‘We all know the social norm is not to take the last cookie,’ says Robert Sutton, management expert at Stanford’s School of Engineering. ‘But the research showed consistently that the person in power would take that fourth cookie. They even tended to eat with their mouths open and leave more crumbs. And this is just in the laboratory. Imagine that you’re a CEO and everywhere you go you’re empowered, and everyone is kissing your ass. You can start to see why it’s so hard to be good.'”