Three M rocks

By Rosabeth Moss Kanter via   Article

Three Things that Actually Motivate Employees

“The most motivated and productive people I’ve seen recently work in an older company on the American East Coast deploying innovative technology products to transform a traditional industry. To a person, they look astonished when I ask whether their dedication comes from anticipation of the money they could make in the event of an IPO.

Newcomers and veterans alike say they are working harder than ever before. Their products are early stage, which means daily frustrations as they run through successive iterations. Getting them to market demands more than corporate systems can handle, so they must beg for IT upgrades, recruit and budget themselves, and even take on sales responsibilities to explain innovations to customers — which adds to the workload. So much pressure, yet they don’t seem to care about the money?

One person says that he can’t let himself think about an IPO. It’s too remote; it distracts from doing the work, and the work is the important thing. Another says she is most excited about the opportunity to change how the industry operates and have a big impact on improving lives. The chorus of voices is consistent: “We take the work in directions we choose.” …

For these professionals, a future IPO is outweighed by today’s OPI — the opportunity for positive impact. …

I summarize these keys to strong work motivation in three Ms — mastery, membership, and meaning. Money is a distant fourth. Money can even be an irritant if compensation is not adequate or fair, and compensation runs out of steam quickly as a source of sustained performance.”


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