Beg for bad news

By Shane Parrish via   Article

The Unwritten Rules of Management

“William Swanson’s unwritten rules of management is full of pithy advice. Swanson is the Chairman and CEO of Raytheon. …

  • Learn to say, “I don’t know.” If used when appropriate, it will be often.
  • It is easier to get into something than it is to get out of it.
  • If you are not criticized, you may not be doing much.
  • Look for what is missing. Many know how to improve what’s there, but few can see what isn’t there. …
  • Persistence or tenacity is the disposition to persevere in spite of difficulties, discouragement, or indifference. Don’t be known as a good starter but a poor finisher. …
  • Don’t overlook the fact that you are working for a boss. Keep him or her informed. Whatever the boss wants, within the bounds of integrity, takes top priority. …
  • Never direct a complaint to the top. A serious offense is to “cc” a person’s boss on a copy of a complaint before the person has a chance to respond to the complaint. …
  • When making decisions, the “pros” are much easier to deal with than the “cons.” Your boss wants to see them both.
  • Don’t ever lose your sense of humor. …
  • Beg for the bad news.
  • You remember 1/3 of what you read, 1/2 of what people tell you, but 100% of what you feel. …
  • When faced with decisions, try to look at them as if you were one level up in the organization. Your perspective will change quickly.
  • A person who is nice to you but rude to the waiter — or to others — is not a nice person. (This rule never fails.)”

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