By Seth Godin via sethgodin.typepad.com Article
“The typical industrial-era organization is like a battleship. Hundreds or thousands of people onboard, … most of them aren’t actually directly responsible for the work that we hired the battleship to do. … The battleship can go far, with impact, and change the course of history. … it’s designed to survive with people who are merely good at what they do.
The typical professional services company, on the other hand, is a lot like a blueberry pancake. While there’s an essential support team, the firm is all about blueberries working in parallel. … As the firm gets bigger, it doesn’t get thicker. You don’t make a better pancake by making a thicker one. You make a better pancake by hiring ever better blueberries …
Apple is now a battleship. Most of the tens of thousands of people who work there have a line job, selling, building, fixing or interacting. Only a few are dreaming up something that you can’t even imagine.
Your favorite record label, though, ought to be a blueberry pancake. Each musical group is mostly alone, figuring out something that just might work. The goal isn’t to lock and repeat and scale. …
If you want to make your battleship work better, be really clear about defining the mission, the tactics, the chain of command and most of all, precisely what you measure from each person on the team.
Your pancake, on the other hand, gives up swing weight and firepower and instead gets flexibility and the possiblity of non-fatal failure (and game-changing magic).
Both work. The problem kicks in when a successful pancake thinks its future is in the battleship business. Or when battleships are asked to dance.”