Marketing fairy dust

By Tom Fisburne   Article

“Kathy Sierra wrote a wonderful post recently called, “Pixie Dust and the Mountain of Mediocrity“. It includes these insights:

“We’re always searching for that secret formula, that magic pixie dust to sprinkle over our products, services, books, causes, brands, blogs to bring them to life and make them Super Successful … why are so many so convinced that [insert favorite buzzword] is the answer vs. just making a product that helps people kick ass in a way they find meaningful?”

Marketing is too often seen as something that happens at the perimeter of a business. Once everything is defined, marketing steps in to magically drive consumers to take products from the shelf. Even if the product experience is undifferentiated and unremarkable.

The most important marketing is indirect and long-term. It’s the hardest to measure, but the most meaningful when done well. This is the marketing that is baked into the entire organization. This is the marketing that makes meaningfully unique products and engaging consumer interactions.

The best marketing breaks the marketing silo. We all work in marketing, no matter what our functional expertise may be. We all impact our products and services and touch consumers in some way or another.”



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