By Dan Rockwell via leadershipfreak.blog Article
“Leaders need big ears and small mouths. …
Those who don’t listen can’t learn. John F. Kennedy said, ‘…leadership and learning are indispensable to each other.’ (jfklibrary.org)
When you feel a need to get something off your chest, keep your mouth shut. …
The ONE guideline for speaking is simple. Open your mouth to make things better.
5 powers of listening:
#1. Elevate status. Listening to others makes them feel important. Those who feel insignificant are less likely to make significant contribution.
#2. Increase energy. You never get the best from others when you close them down.
#3. Extend validation. The difference between validation and agreement is listening. You don’t have to agree with everyone, but skillful leaders validate with listening. People don’t need agreement, they need to feel heard. It’s more important to listen than it is to give people what they want.
#4. Strengthen connection. You can’t influence those who feel misunderstood.
#5. Express care. Leaders who don’t listen don’t care.”